By using Clickport Analytics, you agree to these terms. We keep them straightforward: your data belongs to you, pricing is fair, and you can cancel anytime.
These terms of service ("Terms") govern your use of the Clickport Analytics service ("Service") operated by Clickport ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all activity that occurs under your account.
You must provide a valid email address to complete the registration process.
You must be a human. Accounts registered by bots or automated methods are not permitted.
You must be at least 16 years of age to use this Service.
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.
The Service offers a 30-day free trial. No credit card is required to start your trial. All features are available during the trial period.
After your trial ends, you must enter a paid subscription to continue using the Service. If you do not subscribe, your account will remain but data collection will stop.
Paid subscriptions are billed in advance on a monthly or yearly basis. Yearly plans receive a discount as shown on our pricing page.
Our payment process is conducted by our merchant of record, Paddle. Paddle is the seller of record for all purchases and handles billing, invoicing, VAT/sales tax, refunds, and payment-related customer support. Paddle's terms and privacy policy apply to all payment transactions.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
Plans are based on monthly pageview tiers. If your site consistently exceeds the pageview limit of your current plan, we will contact you to arrange an upgrade. We will never charge you without notice, and we do not charge overage fees for occasional traffic spikes.
All prices are listed in Euros (EUR). Applicable taxes are calculated and collected by Paddle based on your location.
You are solely responsible for properly canceling your account. You can cancel your subscription at any time from the account settings page in the dashboard.
Upon cancellation, your subscription remains active until the end of the current billing period. You will not be charged again after that.
If you cancel your account entirely, all your data (account information, sites, and analytics data) will be permanently deleted within 60 days. This action is irreversible.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in abusive behavior, or are used for illegal purposes. In such cases, we will attempt to notify you via email before taking action, except where immediate action is necessary to protect the Service or other users.
We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part of it) with or without notice at any time.
If we make material changes to the Service that negatively affect your use, we will provide at least 30 days' notice via email or through the dashboard.
Prices for the Service are subject to change. If we change pricing, we will give you at least 30 days' notice before the new prices take effect. Your existing subscription will remain at its current price until the next renewal after the notice period.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
You own your data. We claim no intellectual property rights over the analytics data collected through your use of the Service.
You may export your data at any time using the CSV export feature in the dashboard.
We do not pre-screen content, but we reserve the right to remove any data or content that violates these Terms or is otherwise objectionable.
The Service itself, including its design, code, and documentation, is the intellectual property of Clickport. You may not duplicate, copy, or reuse any portion of the Service without express written permission.
Your privacy is critically important to us. Our full privacy policy explains in detail what data we collect, how we use it, and how we protect it.
All data is hosted on servers operated by Hetzner in Germany, within the European Union. Your analytics data never leaves the EU.
We do not sell, share, or provide your data to any third parties for advertising or marketing purposes. We never have and never will.
The Clickport analytics script does not use cookies, does not collect personal data from your website visitors, and does not track visitors across websites. No consent banner is required under GDPR, CCPA, or PECR.
The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.
You use the Service at your sole risk. We shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use of the Service.
In any case, our total liability shall not exceed the amount you paid us during the twelve (12) months prior to the event giving rise to the claim.
You agree to indemnify and hold harmless Clickport from any claims, damages, or expenses arising from your use of the Service or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Germany.
We may update these Terms from time to time. When we make significant changes, we will notify you via email or through the dashboard at least 30 days before the changes take effect.
Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
If you have questions about these terms, contact us at support@clickport.io.
Last updated: February 11, 2026.