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Realtime

Clickport has two live surfaces. The Realtime view turns the whole dashboard into a rolling window of the last 30 minutes. The live visitor count is the green beacon that follows you around the dashboard and tells you how many people are on your site right now.

The Realtime view

Pick Realtime in the date picker. Every KPI, the chart, and all panels now show the last 30 minutes and refresh themselves: panels every 10 seconds, KPIs and chart every 30 seconds. There is nothing to reload, numbers move on their own.

The chart switches to per-minute bars, one for each of the 30 minutes. All filters work as usual, so you can watch a single country, source, or goal segment live. This is the mode for launch days: publish the post, filter by the source you shared it on, and watch the bars.

What pauses in Realtime. Comparison mode and chart annotations are not available in the Realtime view. Both return as soon as you switch back to a regular date range.

Live sessions

The Sessions panel gains a Live sub-tab listing the sessions active right now, newest activity first, with source, location, device, and current page. The world map shows pulsing dots on the countries with active visitors.

PagesSessionsGoalsJourneys
AllLive (7)ConvertedBouncedSignals
Jun 3 11:42 - 11:42Google · Germany · Desktop · macOS · Chrome
/pricing0:28 44%
Jun 3 11:42 - 11:42ChatGPT · United States · Mobile · iOS · Safari
Jun 3 11:41 - 11:42LinkedIn · United Kingdom · Desktop · Windows · Edge
Jun 3 11:41 - 11:42Perplexity · Canada · Desktop · macOS · Chrome
Jun 3 11:41 - 11:42Direct · Netherlands · Desktop · Linux · Firefox
/1:02 48%
Jun 3 11:41 - 11:42Bing · France · Mobile · Android · Chrome
/pricing0:55 66%
Jun 3 11:41 - 11:42GitHub · Sweden · Desktop · macOS · Chrome

The live visitor count

Independent of the view you are in, Clickport counts visitors who were active in the last 5 minutes. This count appears in several places:

  • The header beacon. A green pulsing dot with the current count. It hides when nobody is online.
  • The site switcher and Sites overview. Every site card carries its own live badge, and you can sort the overview by "Most active now". See Sites Overview.
  • The Chrome extension. The toolbar badge shows the live total across all your sites. See Chrome Extension.
Why two different numbers? The beacon counts the last 5 minutes, the Realtime view shows the last 30. A visitor who left 20 minutes ago is still in the Realtime view but no longer in the beacon. Both being "live" but different is expected.

How refresh works

  • The whole dashboard runs on one shared 10-second heartbeat, so refreshes stay in sync instead of stampeding.
  • When the browser tab is hidden, polling stops completely. When you come back, everything refreshes immediately. Leaving a Realtime tab open in the background costs nothing.
  • Today and Last 24H views also auto-refresh, more gently (every 60 seconds). Historical ranges never poll.

Good to know

  • Realtime KPI and panel numbers exclude bot traffic like every other view. The live sessions list shows sessions you have manually flagged as bots too, labeled as flagged, so you can watch a suspect in real time before deciding.
  • The live sessions list shows the 100 most recently active sessions. The count above it is always complete.
  • The realtime data is available programmatically through the API.
  • Sessions running longer than two days drop off the live list. In practice that is a rounding error.

Related

  • Date Ranges - All presets and how granularity adapts
  • Sessions - The session list and drill-down
  • KPIs - What each metric means
Previous Date Ranges