Part of Signals. Copied text is one of the six behaviour signals Clickport tracks. See the Signals overview for the full ranked breakdown and how it cross-filters the dashboard.

Copied text

When a visitor selects text on your page and copies it, that is a small but loud signal. People copy what they intend to use: a discount code, a phone number, an email address, a snippet of documentation, a product name they want to paste into a search.

Clickport tells you which strings get copied most, so you can see what your visitors are reaching for.

How detection works

The tracker listens for the browser's copy event, which fires when a visitor copies a selection from the page (right-click copy, the keyboard shortcut, or the copy button on a code block). When it fires, Clickport reads the copied selection and records it.

Everything runs in the visitor's browser. There is no clipboard monitoring and no polling: the signal only exists when the visitor deliberately copies something.

What is captured

For each copy Clickport keeps the first 200 characters of the copied string and nothing more. Long passages are truncated at that cap, so a copied paragraph contributes only its opening, never the whole thing.

  • 200-character cap. The copied text is stored only up to 200 characters.
  • Cookieless. No identifier is attached to the copy. It is not tied to a person across visits.
  • No keystrokes, no recording. Clickport never watches typing or records the screen. It sees only the discrete copy event and the copied string.

The intent is to surface what is worth copying on your own pages, not to capture anything a visitor types. There is nothing here that identifies a person.

The sub-items: which strings get copied

In the Signals breakdown, expand the Copied row to see the copied strings ranked by how many visitors copied each one. This is the fastest way to learn what your audience treats as the takeaway from a page.

Copied · expanded
C WELCOME20 64 visitors
C support@example.com 41 visitors
C npm install example-sdk 23 visitors

How to act on copied text

Copied strings tell you what to promote, surface, or expand:

  • Discount codes. If a code is copied a lot, it is working. Promote it harder, or feature it earlier in the funnel. If a code is never copied, it is buried.
  • Contact info. A frequently copied email or phone number means people want to reach you. Make it easier to find, or add a clear call-to-action next to it.
  • Documentation and snippets. Copied command lines or config values show which docs visitors actually use. Expand those sections, add more examples, and make sure they are easy to copy.
  • Product names and specs. A copied product name or model number often means the visitor is comparison shopping. That is a cue to strengthen the page that owns the decision.

Where it shows up

Copy events carry a purple C badge. They appear on the individual session page lines in the Sessions sub-tabs, and the copied strings roll up into the Copied row of the Signals breakdown, where you can click through to cross-filter the whole dashboard to visitors who copied a given string.

Good to know

  • Forward-only. Copy events exist for visits after the feature is active on your site. Past copies cannot be backfilled.
  • It does not use your pageview allowance. Copy events are events and do not count toward your monthly pageview limit.
  • Pairs well with engagement. A page with high copy activity is often a high-intent page. See Engagement for the rest of the picture, and Privacy-first for how Clickport stays cookieless throughout.