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Site Management

Clickport gives you full control over your sites, account profile, billing, and security settings from a single settings page. You can access it by clicking the gear icon in the dashboard header and selecting "Account settings" from the Account tab.

Site settings

The site card contains your site's core configuration: the domain, timezone, and tracking snippet. Each of these can be updated at any time.

Domain

The domain field identifies which website your tracker data belongs to. When the tracker script runs on a page, it sends the hostname to the API, which matches it against registered domains to determine which site the data belongs to.

Click the Edit button next to the domain to change it. Clickport automatically cleans up the input by stripping protocols (https://), www. prefixes, trailing slashes, and query strings. The result is stored as a bare domain like example.com. Each domain must be unique across all Clickport accounts.

Timezone

The timezone determines how your analytics data is grouped by day, week, and month. It also affects comparison baselines and the hourly chart. Clickport supports all standard IANA timezones. Click Edit to select a new timezone from the dropdown.

Tip: Set your timezone to match where most of your visitors are located. This ensures your "Today" view and hourly chart align with your audience's actual browsing patterns.

Tracking snippet

The tracking snippet is the script tag you add to your website's <head> section. It loads the Clickport tracker and tells it which domain to report data for. The snippet is displayed in a copyable code block with a one-click copy button.

Site
Domain
example.com Edit
The tracker identifies your site by this domain.
Timezone
Europe/Berlin Edit
Tracking Snippet
<script defer data-domain="example.com"
  src="https://clickport.io/tracker.js"></script>
Add this snippet to your website's <head> tag.
Verify installation

Verify installation

The Verify installation button checks whether the tracker script is correctly installed on your site. When clicked, Clickport fetches your website's HTML and looks for two things:

  1. A <script> tag with src pointing to tracker.js
  2. A data-domain attribute matching your registered domain

If both checks pass, you will see a green confirmation. If the script is missing or the domain does not match, you will see a specific error message explaining what to fix.

Adding and switching sites

You can track multiple websites from a single Clickport account. Each site gets its own domain, timezone, and tracking snippet.

Adding a site

Click the site switcher dropdown in the dashboard header and select Add site. You will be asked for two things:

  • Domain: The domain of the website you want to track. Clickport automatically cleans the input, so entering https://www.example.com/page results in example.com.
  • Timezone: Defaults to your browser's timezone. You can change it to any IANA timezone.

After adding the site, Clickport generates an API key and displays the tracking snippet. Copy the snippet into your new site's <head> tag to start collecting data.

Switching sites

The site switcher dropdown in the dashboard header shows all your sites with their favicons. Click any site to switch to its dashboard. The currently active site is highlighted in blue. If any of your sites have active realtime visitors, the count appears next to the site name with a green dot.

Account profile

The profile section at the top of the account settings page lets you update your name and email address. Both fields can be changed independently. Email addresses must be unique across all Clickport accounts.

After making changes, click Save to update your profile. A confirmation message appears when the update succeeds.

Billing

The billing section shows your current plan status and pageview usage. During the trial, it shows a "Free Trial" badge with days remaining and a plan selector. After subscribing, it shows your plan, next billing date, and a usage progress bar.

For full details on plans, pricing, usage counting, payments, and cancellation, see Billing & Subscription.

Change password

The password card lets you change your account password. You need to provide your current password plus the new password twice for confirmation. The new password must be at least 8 characters long.

When your password is changed, all other sessions are automatically invalidated. This means any other browser or device where you were logged in will be logged out. Your current session stays active.

Danger zone

The danger zone section is highlighted in red and contains irreversible actions: deleting a site and deleting your account.

Delete site

Deleting a site permanently removes it and all its analytics data from both PostgreSQL and ClickHouse. This includes all events, sessions, goals, annotations, API keys, and bot statistics. Only the site owner can delete a site.

To prevent accidental deletion, you must type the full domain name to confirm. The delete button only becomes active when the confirmation matches exactly.

Danger zone
Permanently delete example.com and all its analytics data.
Type example.com to confirm:
example.com
Delete permanently Cancel
Delete account
This will permanently delete your account, all sites you own, and all associated analytics data. This action cannot be undone.
Confirm your password
••••••••••••
Delete my account

Delete account

Deleting your account permanently removes everything: your user profile, all sites you own, all analytics data in ClickHouse, all sessions, API keys, and team memberships. You must enter your password to confirm.

The deletion uses a two-step confirmation. The first click changes the button from "Delete my account" to "Confirm deletion" with a red background. You must click again to proceed. If your password is incorrect, the process resets.

Warning: Both site deletion and account deletion are permanent. There is no way to recover deleted data. Make sure you export any reports you need before proceeding.

Exclude my visits

You can hide your own visits from the analytics so they do not inflate your numbers. This is managed from the dashboard settings modal (the gear icon), not the account settings page.

In the Dashboard tab of the settings modal, the "Exclude my visits" toggle opens your site in a new tab and flips a local flag on that device. From then on, the Clickport tracker on your site skips every event from that browser, even if your IP address changes. Flip it once per device and per site. See Exclude Your Visits for details.

Dashboard settings
Exclude my visits
Hides this device. Flip on each device once.
Show Engagement
Display Eng column in panels
Show Annotations
Display chart annotations

Settings summary

Here is a quick reference for where each setting lives:

  • Domain, timezone, tracking snippet, verify installation: Account settings > Site card
  • Name, email: Account settings > Profile card
  • Billing, plan, usage: Account settings > Billing card
  • Change password: Account settings > Password card
  • Delete site, delete account: Account settings > Danger zone
  • Exclude my visits, theme, engagement columns, annotations, graph style, default view: Dashboard settings modal (gear icon)
  • Switch site, add site: Site switcher dropdown (dashboard header)
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