Clickport gives you full control over your sites, account profile, billing, and security settings from a single settings page. You can access it by clicking the gear icon in the dashboard header and selecting "Account settings" from the Account tab.
The site card contains your site's core configuration: the domain, timezone, and tracking snippet. Each of these can be updated at any time.
The domain field identifies which website your tracker data belongs to. When the tracker script runs on a page, it sends the hostname to the API, which matches it against registered domains to determine which site the data belongs to.
Click the Edit button next to the domain to change it. Clickport automatically cleans up the input by stripping protocols (https://), www. prefixes, trailing slashes, and query strings. The result is stored as a bare domain like example.com. Each domain must be unique across all Clickport accounts.
The timezone determines how your analytics data is grouped by day, week, and month. It also affects comparison baselines and the hourly chart. Clickport supports all standard IANA timezones. Click Edit to select a new timezone from the dropdown.
The tracking snippet is the script tag you add to your website's <head> section. It loads the Clickport tracker and tells it which domain to report data for. The snippet is displayed in a copyable code block with a one-click copy button.
<script defer data-domain="example.com" src="https://clickport.io/tracker.js"></script>
The Verify installation button checks whether the tracker script is correctly installed on your site. When clicked, Clickport fetches your website's HTML and looks for two things:
<script> tag with src pointing to tracker.jsdata-domain attribute matching your registered domainIf both checks pass, you will see a green confirmation. If the script is missing or the domain does not match, you will see a specific error message explaining what to fix.
You can track multiple websites from a single Clickport account. Each site gets its own domain, timezone, and tracking snippet.
Click the site switcher dropdown in the dashboard header and select Add site. You will be asked for two things:
https://www.example.com/page results in example.com.After adding the site, Clickport generates an API key and displays the tracking snippet. Copy the snippet into your new site's <head> tag to start collecting data.
The site switcher dropdown in the dashboard header shows all your sites with their favicons. Click any site to switch to its dashboard. The currently active site is highlighted in blue. If any of your sites have active realtime visitors, the count appears next to the site name with a green dot.
The profile section at the top of the account settings page lets you update your name and email address. Both fields can be changed independently. Email addresses must be unique across all Clickport accounts.
After making changes, click Save to update your profile. A confirmation message appears when the update succeeds.
The billing section shows your current plan status and pageview usage. What you see depends on your account status.
Every new account starts with a 30-day free trial. No credit card is required. During the trial, the billing card shows a "Free Trial" badge with the number of days remaining, along with your current month and all-time pageview counts.
Click Choose a plan to open the checkout overlay and subscribe before the trial ends. Clickport offers 5 pricing tiers based on monthly pageviews: 10k, 100k, 1M, 5M, and 10M. Each tier is available with monthly or yearly billing.
Once subscribed, the billing card shows your plan name, billing period (monthly or yearly), next billing date, and a usage progress bar. The progress bar is color-coded:
Clickport sends email notifications when you reach 80% and 100% of your monthly pageview limit so you can upgrade your plan if needed.
Click Cancel subscription to cancel. A confirmation prompt appears explaining that your subscription will remain active until the end of the current billing period. After that date, your dashboard becomes inaccessible unless you resubscribe.
The password card lets you change your account password. You need to provide your current password plus the new password twice for confirmation. The new password must be at least 8 characters long.
When your password is changed, all other sessions are automatically invalidated. This means any other browser or device where you were logged in will be logged out. Your current session stays active.
The danger zone section is highlighted in red and contains irreversible actions: deleting a site and deleting your account.
Deleting a site permanently removes it and all its analytics data from both PostgreSQL and ClickHouse. This includes all events, sessions, goals, annotations, API keys, and bot statistics. Only the site owner can delete a site.
To prevent accidental deletion, you must type the full domain name to confirm. The delete button only becomes active when the confirmation matches exactly.
Deleting your account permanently removes everything: your user profile, all sites you own, all analytics data in ClickHouse, all sessions, API keys, and team memberships. You must enter your password to confirm.
The deletion uses a two-step confirmation. The first click changes the button from "Delete my account" to "Confirm deletion" with a red background. You must click again to proceed. If your password is incorrect, the process resets.
You can exclude your own IP address from tracking so your visits do not appear in your analytics. This is managed from the dashboard settings modal (the gear icon), not the account settings page.
In the Dashboard tab of the settings modal, the "Exclude my IP" toggle shows your current IP address and lets you add or remove it from the exclusion list with a single click. Excluded IPs are stored per site, so each site can have its own exclusion list.
Here is a quick reference for where each setting lives: