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Billing & Subscription

Everything about pricing, trials, payments, usage tracking, and managing your subscription. Billing lives in the Subscription tab of your account, accessible via the gear icon in the dashboard header.

Plans and pricing

Clickport offers five plans based on monthly pageviews. All plans include the full feature set with no restrictions. The only difference is the pageview limit.

Plan Monthly Yearly
10k pageviews€9/mo€90/yr (€7.50/mo)
100k pageviews€19/mo€190/yr (€15.83/mo)
1M pageviews€69/mo€690/yr (€57.50/mo)
5M pageviews€129/mo€1,290/yr (€107.50/mo)
10M pageviews€169/mo€1,690/yr (€140.83/mo)

Yearly billing saves you 2 months compared to paying monthly. All prices are in EUR, excluding tax. For sites with more than 10 million monthly pageviews, contact us for a custom plan.

How usage is counted

Usage is based on pageviews only. Each time a visitor loads a page on your site, it counts as one pageview. If you have multiple sites on the same account, pageviews from all sites are combined toward your monthly limit.

Custom events do not count toward your pageview limit. This includes outbound link clicks, file downloads, form submissions, scroll tracking, 404 errors, and any events sent via clickport.track(). You can use as many custom events as you need without affecting your plan usage.

Tip: You can check your current usage at any time in the Subscription tab of Account settings. During your trial it shows trial usage; once subscribed, it shows current period plus your all-time total.

Free trial

Every new account starts with a 30-day free trial. No credit card is required. During the trial you have access to all features with no limitations.

The billing section shows a "Free Trial" badge with the number of days remaining. Below it, you can pick a plan and subscribe at any time.

Billing
Trial usage
12,857 pageviews
Free Trial 22 days remaining
Subscribe to keep your dashboard after the trial ends.
Monthly
Yearly
10k 100k 1M 5M 10M
€9 /mo
Subscribe

When the trial ends, your dashboard becomes read-only. Tracking continues in the background, so no data is lost. You can subscribe at any time to unlock your dashboard again.

Subscribing

Click Subscribe in the billing section to open the checkout overlay. Select a plan tier and choose monthly or yearly billing, then complete the payment.

Payment methods

Clickport accepts:

  • Credit and debit cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Available payment methods may vary by country. The checkout automatically shows the options relevant to your location.

Currency

All prices are listed in EUR. For customers outside the eurozone, the checkout automatically converts the price to your local currency. For example, US customers see the amount in USD, UK customers in GBP. The conversion uses the current exchange rate at the time of purchase.

Your subscription renews at the converted amount, which may vary slightly between billing cycles as exchange rates change.

Tax

Prices on the website and in the billing section are displayed excluding tax. Tax is calculated and shown at checkout based on your country and postal code.

  • EU customers: VAT is added at checkout based on your country's rate (e.g., 19% in Germany, 21% in the Netherlands).
  • US customers: Sales tax may apply depending on your state. Many states charge no tax on digital services.
  • Other regions: Local tax rules apply. Some countries have no applicable tax.

If you have a valid EU VAT number, you can enter it during checkout to remove VAT entirely through the reverse charge mechanism. This applies to all EU countries, including Germany. Your invoice will show VAT at 0% with a note that reverse charge applies.

Active subscription

Once subscribed, the billing section shows your plan name, billing period, next billing date, and a usage progress bar.

Billing
This period
67,432 pageviews
All time
1,284,019 pageviews
100k pageviews Monthly
Next billing date: Apr 15, 2026
67,432 / 100,000 pageviews 67%
Cancel subscription

Usage bar colors

The progress bar changes color as you approach your limit:

  • Blue: Under 80% of your pageview limit
  • Orange: Between 80% and 95%
  • Red: Over 95%

Exceeding your limit

If you exceed your monthly pageview limit, tracking continues. Your data is never lost. Clickport sends you an email notification when you reach 100% so you can decide whether to upgrade.

There is no hard cutoff. Your site keeps collecting data even if you go over the limit. If your traffic consistently exceeds your plan, consider upgrading to the next tier to keep things in order.

Note: Usage resets at the start of each billing period. If you had a one-time traffic spike, no action is needed. The counter starts fresh on your next billing date.

Changing plans

You can upgrade or downgrade your plan at any time from the Account settings page. When you upgrade, the price difference is pro-rated for the remainder of your billing period. When you downgrade, the new plan takes effect at the start of your next billing period.

Cancellation

Click Cancel subscription in the billing section. A confirmation prompt appears explaining that your subscription remains active until the end of the current billing period.

After your billing period ends:

  • Your dashboard becomes inaccessible
  • Tracking continues in the background. No data is lost.
  • You can resubscribe at any time to unlock your dashboard and access all your data

Data is retained for 6 months after your subscription ends. After that, it may be permanently deleted. Resubscribe before then to keep your full history.

Invoices and payment details

Click Manage billing in the billing section to open your billing portal. From there you can:

  • Download invoices as PDF for any past payment
  • Update your payment method (card, PayPal, etc.)
  • View your full billing history

You also receive an invoice by email after each payment.

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